Frequently Asked Questions

Here you’ll find answers to some of the most commonly asked questions about our service, the Neptune kitchen collection and fees. However, if you don’t see what you’re looking for please do get in touch and we’d be happy to help.

  • Is there a kitchen design fee?

    We offer a free initial consultation with a member of our design team to discuss your project. If you decide to proceed, we charge a fee of £250 for a detailed kitchen design, which is deducted from the total cost of the final order. The design includes floor plans as well as 3D visualisations and a comprehensive breakdown of cabinetry, appliances, handles, sinks and taps.

  • Is there an home design fee?

    We offer a free initial consultation with a member of our design team to discuss your project. If you decide to proceed, our fees start at £500 to create a detailed design for a room or two and increase dependant upon the number of rooms. The design includes a spatial plan, which details proposed layout of furniture, and images of furniture, fabrics and accessories enabling you to you to gain a complete understanding of how all the elements work together. We also offer an optional installation service for a fee of £500, which will secure the services of one of our team members to oversee the installation as well as dress your home.

  • Do I have to have the standard cabinetry colours?

    No, we can arrange for your cabinetry to be painted in any colour of your choice. Neptune has a range of 28 beautiful shades and your choice of Neptune paint is included in the service charge.

  • Can I have any appliances I like?

    Our design team can source appliances from a variety of manufacturers to suit all budgets provided they are a good match for the cabinetry specifications.

  • How much does an average Neptune kitchen cost?

    Within our new brochure we have included a typical small, medium and large kitchen with approximate costs for each as an example. The brochure is available to view online, download, or a copy can be posted to you free of charge. Please use the navigation above to find out more.

    For a more detailed kitchen cost the best thing to do is to get in touch with a member of our design team, who would be more than happy to provide a quotation based on your specific requirements.